Maintain telephone logs and take messages for guests.ĩ. Answer telephone calls to screen and route calls to rooms or hotel staff. Assign rooms and create rooming, housekeeping, and maintenance lists each day.Ĩ. Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systemsħ. You will settle bills through credit card or cash transaction.Ħ. Check guest satisfaction collect keys, post charges such as phone calls, internet, cable, and linen charges.ĥ. Answer inquiries about hotel services, hours of operations, dining, entertainment, facility, in-house events, directions, and local amenities.Ĥ. Issue room keys, transmit/receive telephone messages, and schedule wake-up calls.ģ. Arrange for luggage to be delivered to guest room.Ģ. Assure that guest is assigned type of room requested and the correct rate is charged. You will check in guest, using guest name whenever possible. You will report to the Hotel Shift Manager, Supervisor, or Hotel Departmental Manager.ġ. ![]() Job Purpose or Objective(s): As the Hotel Front Desk Clerk, you will greet, check guests in and out of hotel, and assist with any hotel inquiries to ensure guest satisfaction. Weekly Earned Wage Access is an option for this position. Part-Time Hotel Front Desk Clerk Grant Resort
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